Available for new projects
I'M Bảo Trâm Mai
A
Digital Product Designer based in Ho Chi Minh City. 9 years designing enterprise dashboards, e-commerce sites and fintech apps, mostly figuring out how to make messy systems feel simple to the people who actually use them.
- Years designing products
- 9+Years designing products
- Projects in this portfolio
- 20Projects in this portfolio
- Teams and companies
- 5Teams and companies
01 / Intro
About Me
Digital Product Designer
I design digital products end to end, from wireframes and user flows to polished UI and motion for web and mobile. Most of my work sits inside complex systems: enterprise dashboards, e-commerce, fintech apps. My job is to take that complexity and turn it into something the user doesn't have to think twice about. I also draw what I learn as sketchnotes, which keeps me sharp at explaining ideas quickly to engineers and stakeholders.
- Websitetrammb.com
- Based inHo Chi Minh City
- Emailtrammb.bt@gmail.com
- FreelanceAvailable
02 / Capabilities
What I do
Skills built up over nine years working across dashboards, online stores and finance apps.
Product Design
- UX/UI Design
- Wireframing
- Hi-Fi Prototyping
- Interaction & Motion Design
- Design Systems
- UX Writing
- Visual Identity
Research & Process
- User Research
- Usability Testing
- User Stories
- Product Backlog Analysis
- Scrum
- Business Analysis
Visual Craft
- Sketchnoting
- Visual Thinking
- Infographics
- Logo Design
03 / Background
Resume
Experience
Hanwha Financial Technology
Jun 2021 - Present
Product Designer
- Support the design of Lime and Lime Pro, consumer finance apps.
Freelancer
Jan 2020 - Present
Product Designer
- Designed the website and app for GILI (gili-vn.com), a Chinese e-commerce brand.
- Designed PnP App, Perk-n-Pooch's product for both customers and employees.
- Designed Horizon Tek App.
- Sketchnote/Calligraphy Trainer & Teaching assistant at hocvienvetuot.vn.
Co May Automation Company Limited
Jul 2019 - May 2021
Digital Product Designer
- Worked with the BA to turn customer feedback into user stories.
- Joined the product development team on features and improvements, analysing the backlog to plan new sprints.
- Designed wireframes and UI for the CBS web app, an enterprise management platform covering device control, proposals, tasks and customers.
- Designed wireframes and UI for the HBC application.
- Designed the logos for CBS and Co May Energy.
- Designed websites for companies across Co May Group.
FPT Retail
Nov 2017 - Jul 2019
UX/UI Designer
- Designed wireframes and UI for internal apps used by FPT Retail and Long Chau Pharmacy stores.
- Proposed UX/UI solutions to the development team.
- Supported the BA in testing internal apps with users.
- Wrote usage guidelines on request.
Trip Application Team, my first startup team
Dec 2016 - Feb 2018
UX/UI Designer
- Helped the team leader recruit team members.
- Generated ideas and presented them to the team.
- Worked with the team under the Scrum framework.
- Designed wireframes and UI for the Love Trip app.
- Designed banners and infographics.
- Built the logo and brand identity for Trip App.
- Managed the Love Trip and Trip Application pages on Facebook.
- Redesigned the site for the Department of Electrical Engineering, National Chi Nan University (2018).
- Redesigned the site and logo for the Taiwan Consumer Electronics Society (2019).
- Competed in the Innovative Startups contest of Ba Ria Vung Tau, 2017.
- Competed in the 2nd Scientific Ideas contest of Ba Ria Vung Tau, 2016 to 2017.
Education & training
Degree plus 9 specialist courses
UX Writing Basic To Advanced
Keyframe Training
Apr 2024
Hi-Fi Prototype: UX/UI Motion Design
Keyframe Training
Feb 2023 - Apr 2023
UX Design
Nordic Coder
Aug 2020 - Sep 2020
Sketchnote Tutorial Online
Học Viện Vẽ Tuốt
Jun 2020
Fundamental Business Analyst
BAC Training & Consultancy Joint Stock Company
Mar 2020 - May 2020
Digital Product Design
Keyframe Training
Aug 2019 - Sep 2019
Designing UX/UI
Keyframe Training
Aug 2017 - Oct 2017
Exploring Robotics based on IoT
Korea Advanced Institute of Science and Technology
Feb 2017 - Jun 2017
ICT/SW - Service Business
Korea Advanced Institute of Science and Technology
Feb 2016 - Jun 2016
Bachelor's Degree
Ho Chi Minh City University of Education
Sep 2013 - Jun 2017
04 / Contact
Let us work together
Freelance, full time, or just a good collaboration, happy to hear about it. Email or LinkedIn gets to me fastest.
Copyright © Bảo Trâm Mai.